Tuesday, November 9, 2010

Social Media Political Campaigning


On election day one of my friends called me as she was leaving her last class around 7:30 p.m.

"All these people keep asking me if I voted," she said.

"Well did you?"

"No."

I was shocked. I wasn't even sure what to say. Her excuse to me was that she didn't know what she was voting for. Still shocked. Better clarification: she didn't know who all the candidates were and what their stances were. Slightly less shocked.

To her credit I agree that uninformed voters probably shouldn't vote. I was eligible to vote in the 2006 midterms but didn't because of that same reason. But there's a big difference between the two elections in question...Facebook.

The first semester of my freshman year I hadn't quite jumped on the Facebook bandwagon yet. Even if I had, candidates hadn't figured out how to use the social network to their advantage. But since Obama and his social media magic, candidates see the full benefits of Facebook.

My friend who didn't vote qualifies as a Facebook stalker. She likes my pictures before I've finished putting them up. She knows the intricacies of the lives of people we went to middle school with. Had she used her Facebook hunting powers for good instead of evil, she easily could've been informed enough to make a decision.

I looked at Tom Barrett's page for example. His wall gives you direct links to events he's attending (or supporting), articles that have been written about him (usually positive) and T.V. spots as they air. You can see what people, organizations and causes Barrett supports through his favorite pages.

I wanted to see just how far the political campaign social networking integration has come so I checked Tammy Baldwin and Russ Feingold's Facebook pages. I also tried to look at all three candidates Twitter feeds.

While Barrett's camp posts on Facebook multiple times a day, it doesn't look like he has a Twitter page. Baldwin has a Facebook page but uses it very infrequently and she doesn't have a Twitter page. Feingold posted on his Facebook just as often as Barrett and had a Twitter feed that may have went away after the election. I wonder if the fact that Baldwin held her seat and used social media the least is evidence that our cohort didn't vote.

In terms of Facebook use I have one suggestion. At most, seven of my friends liked a candidates page. I assume that the other thousands of people who liked their pages took the initiative to seek out the candidates Facebook pages and like them. It might have been a good idea to have someone send out an invitation to like their pages.

Monday, November 8, 2010

How to: Make Tom Barrett's journey not end here


Tom Barrett’s last Facebook Page update reads:
Congrats to Scott Walker. Thank you to all of our amazing supporters and volunteers that never stopped believing in Wisconsin. This journey does not end here.
Updated last Tuesday, via mobile.

When you go to Barrett’s Facebook Page, you’re not taken to the info or wall tab – you’re taken to the Final Push! tab, where you can donate to Barrett’s campaign.

The problem is, it’s been about a week and we’ve only heard from Barrett twice since his defeat in the state gubernatorial race. The problem is, the Final Push! tab is explicitly says, ‘There are just a few more days until Election Day!’ and that’s not true.

Do you believe him when he says the journey does not end here? I don’t.

I had multiple friends working on the Barrett campaign, but I didn’t participate in flyering or giving handouts in library mall. The best I did to support Barrett before the campaign was take in his text message alerts, which I think everyone can agree, are a bad idea to opt into for any political campaign.

So I support Barrett, and I realize he is defeated, and the employees that were likely updating his blog, Facebook status and Twitter feed are probably busy looking for new jobs.

But if the Barrett campaign really wants the public to believe that the fight’s not over, that there’s still work to be done and there’s progress that can be made, they’re going to have to step it up a little.

Barrett put up a blog post entitled, ‘Thank you’ on November 4, the last time we heard from his campaign. The message the post tries to send says, I’m going to keep working for you all, and I’ll do whatever it takes to get our goals accomplished.

An admirable message, yes, but what steps should and could he be taking now that the campaign is over?

Take a few days to recover, then get back in the game!
It’s common knowledge that Gen Y eats, sleeps and breathes social media, so if Barrett wants to mobilize us in the future, the best time to start is now! Why? People are a lot more willing and less suspicious of supporting someone when that person isn’t asking directly for their help. If Barrett started tweeting like a maniac and giving his supporters concrete ways to remain active, he would give off a much less ‘defeated’ impression than he does now.

Facilitate conversation – on the blog and on the Facebook Page.
Users don’t want a one-way stream of updates from the people they follow – they would read a newspaper if they wanted that - no, they want to be engaged. Ask questions, encourage people to talk, and actively respond to questions people ask of you. With 18,558 Facebook fans and 1,707 Twitter followers, there are a lot of Barrett supporters who have already proven to be socially savvy on the web compared to their peers – why not engage and mobilize them when you need them least?

Most of all, do what you’re telling them to do. You know, practice what you preach.
Cultivating a mentality and a culture that is positive about the future of the state, Barrett can empower his supporters to share in his positive attitude so they will be well-equipped to face challenges when spreading his message.

I believe these tactics will pay off later, if/when Barrett does employ them or something similar, when he or other candidates have a dedicated, tech-savvy reserve of supporters who are ready to spread the Barrett gospel for him.

MyScottSpot and the Brown Bag Movement

Governor-elect Scott Walker convincingly defeated Tom Barrett on a political platform promising job creation, conservative fiscal policies and change for our state. While Walker obviously mobilized Wisconsin’s older conservative base that seemed to be deactivated for the past decade, he also rallied young conservative voters who tend to be in the minority.

For the past couple of months, I’ve closely followed Wisconsin’s increasingly polarized – and emotionally charged — political races. For this class, I chose to observe and participate in Scott Walker’s online community of political activists and campaign mobilization platform, My Scott Spot. This pseudo-facebook-like micro site incorporated an intuitive navigational structure that encouraged participation beyond cyberspace. In addition, I followed then Milwaukee County Representative Scott Walker on Twitter and joined his Facebook group. If nothing else, it’s obvious the Republican Party learned a thing or two from President Obama. From the mobilization efforts to “branding” strategies, Scott Walker’s campaign was reminiscent of the Democrats’ efforts in 2008.

After I established my presence on My Scott Spot by creating a username, submitting my cell number, syncing up my profile information with Facebook and requesting some conservative friends, I started to feel involved. Every day I received text messages reminding me about events, emails encouraging me to make phone calls, new friend requests on My Scott Spot and updates on other social media platforms regarding Scott’s everyday activities.



The integration of mobile technology was an interesting surprise. After the 2008 election, many critics exploited the Republican Party for its failure to incorporate new technologies and inability to mobilize young voters. While it was excessive in the days leading up November 2, I felt the mobile integration was an effective flow of communication that spanned across all supporters.

In addition, My Scott Spot had a lot of unique features that incentivized participation, which as we have learned, is a determining factor in whether or not public mobilization efforts end up being successful. Depending on your activity — i.e. make 50/100/150 calls, get 5/10/20 new people to join the movement, order yard signs, attend an event, etc — you gain exclusive membership “titles.” In addition, the campaign encouraged activity by offering exclusive opportunities to meet with Scott, spend time with campaign leaders or weigh in on issues. It seems, to me, that these were efforts that appealed to the old and young alike.

The most interesting observation of Walker’s political campaign was how he branded himself, I think. My Scott Spot was a platform that fell under the large umbrella of “The Brown Bag Movement.” The Brown Bag Movement stems from Walker’s central campaign messages and illustrates his claimed connection to the everyday people of Wisconsin.



“Two ham and cheese sandwiches on wheat with a little bit of mayo in a brown paper bag,” Walker consistently told audiences at rallies.

Weird? At first, sure. But think about who Walker needed on board, 100 percent, if he wanted to gain momentum. He needed to prove to hard-working Wisconsinites that not only was he one of them, but he was there to work for them. Paralleling this campaign message was a massive bus with a Brown Bag on the side that traveled the state preaching his policies.

While this surely appealed to voters around state-wide, his online efforts are what probably helped him win the election.

As I noted before, Walker had a strong presence on social media and utilized new technologies. These forward thinking strategies positioned Walker as someone who was trendy, more in tune with younger generations and capable of connecting with individuals who might otherwise feel disconnected with conservatives.

Jason Mattera’s book, Obama Zombies, harshly criticizes Obama’s 2008 campaign for “brainwashing” younger generations. He claims that the President’s mobilization efforts encouraged young voters to mindlessly unite (like "zombies") in record numbers and head to the polls in support of a candidate they knew nothing about. What he failed to recognize, however, was that these mobilization strategies were ground-breaking, innovative and just the beginning of a new wave of political campaigning. A new wave Scott Walker and his Republican partners clearly took note of, and capitalized on, here in Wisconsin and beyond.

Additional observations I made while doing my political campaign experience:
-Mayor Tom Barrett had similar strategies but didn’t start campaigning hard until the last two months.
-Scott Walker and Tom Barrett both sent out personalized messages on Twitter when you followed them.
-Scott Walker’s Facebook page was more complete and really illustrated the type of person that he is whereas Tom Barrett’s seemed a little bit superficial. (Scott had thousands of pictures with “everyday people” from around Wisconsin.)
-Scott Walker used Twitter to establish personal connections with followers. He tweeted about family, friends, opinions, events and more.
-Scott Walker spent a lot of time pushing campaign events and ideas through social media that would culminate in a real-world experience.

Sunday, November 7, 2010

Glad to be here on EARTH.


“So you just figured you'd come here, to the most hostile environment known to men, with no training of any kind, and see how it went? What was going through your head?” — Dr. Grace Augustine, Avatar

Apparently Dr. Augustine was correct in her forewarning of the Avatar world. It’s true that new technology and futuristic concepts can be enticing, but like Jake Sulley, I didn’t expect the Avatar world to be so menacing.
The first part of my Second Life Experience was creating my own “Avatar.” The website allowed me to create my own first name and gave me a choice of last names like “Forsythe,” “Millet,” and “Dominicanus” to select from. The name I chose was Orabora Alectoris. My account was activated through my e-mail, and I was able to visit tutorial pages on how to get started— how to customize my appearance, how to connect with friends, how to find interesting places to teleport to, how to shop in Second Life, and how to create a home.
When I first launched into Second Life, it took me to a welcome screen where a few other “Avatars” were. It displayed their name, and asked if you would like to add them as a friend. My first friend was Plume Pexie. The first day playing, I spend most of my time designing my Avatar and feeling comfortable in my new life, visiting the different clothing and physical appearance options. The second day, I signed on an received a message from Plume saying “lu ^^” in which I replied “hello.” Apparently, she was speaking some kind of weird Avatar language because I did not understand anything she was saying.
I decided to explore what kinds of destinations I could transport to the next few times I entered SL. The destination network included almost every social scene— mall, movies, games, nightclubs, amusements parks, concerts, and even brothels. I entered a destination called “Hyannisport.” I soon realized I could chat with others through a chat at the bottom, even people who I am not yet friends with. I could also speak with people through the chat and hear their voices. The experience of visiting new random lands almost seemed like a joke, and a forum for haters. In one realm, people began shouting things out in the chat like “Bitch” and “Who hates Niggers here?!” Then they started speaking in weird voices and telling African American jokes. When I said “Hello everyone I am new here.” Someone replied, “I hate new fags!” After this frustrating experience, I signed off for the day, feeling severely comfortable in my virtual life.
I decided to work on my appearance the next time I entered Second Life because I felt like I had already visited different destinations and added a lot of new friends. I became pretty frustrated with SL again because changing my clothing was a difficult experience. It seemed as if the website had a lot of bugs that made it complicated to undo what you were already wearing and the new items I chose to wear looked as if they were incomplete on the body, as if part of my old clothes were still there. I gave up on my appearance and started to work on my gestures. I learned to fly, bow, laugh, and make all sorts of other gestures. The next day I signed on and tried to IM a few of my friends, but none of them were online so I could not send any IMs. I decided to add more friends and sign off for the day.

On my last visit, I decided to go to a new destination, so I teleported to “Project Donate,” hoping it would be a more peaceful forum. I added a new friend, “Chet Abrastraza.” I checked out his Second Life profile, in which he wrote, “I am just exploring the virtual SL world. SL reminds me very much of AOL chat rooms back in 90's except we have avatars and voice.” In comparison, his Real World profile said he was from the seacoast region, and his occupation is a project manager. I also added another friend named “the pink moth Schism Modan,” who was 7 months old. None of them replied to me, so I decided to walk around and visit this new destination. It was friendlier, and each area was marked with a different donation project, such as Project Unicef, where you could click to donate money to. It also announced who was currently donating to what cause, and how much they donated. I realized today how hard it was to make money (what the game calls L’s), and that it didn’t seem to be so much of a game or a social networking device. Overall, my virtual life reminded me of The Sims 3D game. I didn’t feel like it was very interactive, and it simply felt as if I was walking around and just watching others make gestures and movements in different lands.

Tuesday, November 2, 2010

Public Mobilization Observation

A few weeks ago I received a Facebook invite for a video screening. The film being shown was a short clip about the conflict surrounding the illegal extraction of minerals in Democratic Republic of Congo. This was part of a greater movement called Congo Week, in which universities around the country and organizations around the world vow to "Break the Silence," or get the word out about the wars in Congo.

Any one who uses Facebook gets invites often-- for games, parties, exhibition openings. But also for more important things like protests, rallies and building awareness. While it is becoming increasingly common for people to use social media like Facebook and Twitter to boost public mobilization some question the new media's effectiveness.

A 2006 Pew study called The Strength of Internet Ties, Focuses on the e-mail's impact on social networks. However many of their results can also be attributed to social media. Essentially the researchers found that social media (the internet) works in tandem with cell phones and in-person interactions to increase social networks and help people stay close to those already in their network. This allows individuals to reach more people when in need.

These results are intuitive to the people who use Facebook and Twitter to enhance public mobilization. Buttons like "Invite a Friend" and "ReTweet" help add people other than those in your immediate network.

I talked to my friend, who played a major role in recruiting people for the film screening, about her efforts to get people to attend. She has used Facebook in the past to invite people to events. For the film, she also passed out fliers and spoke in front of her classes. However turn out for the film was lower than in previous years. One of the difficulties she mentioned is that Facebook (and other social media) is great for getting the word out but it's hard to measure reception.

Monday, November 1, 2010

What is citizen journalism?

When I began this assignment, I tried to define what it meant to be a citizen journalist vs. a "real" journalist. Am I a journalist? I am in the J-School and write for the Daily Cardinal. Or do you need a physical degree in Journalism to be a "journalist?" Would my retired grandma be considered a journalist if she contributed to sites such as iReport, Helium, or OhMyNews? I think there is a blurred line to the definition of a journalist and the topic is definitely up for debate.

Jurgen Habermas defined the public sphere as a place where information is exchanged. An important aspect of the public sphere is allowing everyone to speak and voice their opinions through interactions and dialogue. I think that citizen journalism is the essence of Habermas' notion of the public sphere. The ability to post freely online where others can voice their opinions is a great advancement in our society.

Due to the fact that individuals can post their opinions and insight anonymously on blogs decreases the problem of group think because without including one’s name on their opinion, they can freely express their views. To the contrary, along with public opinion, blogs and other news sites can often be dominated by the elites or opinion leaders, overriding the opinions of some.

When deciding on what I could contribute to a news site, I thought in the spirit of Halloween, I would write a feature-type news story on Freakfest. Something that I thought would be interesting to those not familiar with the annual event. I wrote my story Sunday night and posted it on iReport. More specifically, I posted my article on CNN iReport University. This is a new initiative “offering top journalism students from across the world the opportunity to develop and hone their editorial skills, with support from CNN.” While it was not any different than posting my article to the regular section of iReport, I felt because my story was related to the UW-Madison campus, it would fit best here.

iReport is part of CNN, a place where you can "help shape what CNN covers and how." CNN posts a disclaimer saying that the stories contributed are not fact checked, edited or screened before they are posted. An element of citizen journalism?
An important thing to consider when thinking about citizen journalism is what incentive do individuals have to take their time and post an article that may never be read? As a journalism student, I found satisfaction in posting my article to iReport, but would the average citizen? Something unique I found at iReport is that CNN producers will read the most "compelling, important and urgent" iReports and once approved by producers will make them part of CNN's news coverage.

I did not find many challenges when posting my article to iReport. It was very simple to create an account and post my article. iReport posted my story almost instantaneously. I think this is a great opportunity for anyone with an opinion, anyone interested in developing their writing skills and also an opportunity to increase civic engagement. Another opportunity I found on iReport is the ability to “share” articles via Facebook, Twitter, Digg etc. While many sites do this for professional journalism, I think this is a great way to circulate citizen journalism. Individuals also have the ability to comment on articles and share their insights and opinions.

Some questions that I pose:

Do you think citizen journalism is good for society?

Can the general public decipher the difference between real and citizen journalism (regardless of disclaimer)?

Does citizen journalism delegitimize professional journalism?

What audience is going to these news sites?

Are sites such as iReport and Helium creating an echo chamber?

Citizen Journalism: Lebron James and Conservative Politics

I am a journalist, an official CITIZEN JOURNALIST. Everything I’m about to tell you is objective, truthful and may or may not have some hidden bias behind it.

Anyway, here are a few things I considered before launching my career:

-What was I capable of writing about? What did I want to write about?
-Where would I submit my articles?
-Would my articles actually be published? If so, why would they be published?
-Why is citizen journalism important? Who cares what amateurs think?

To begin answering these questions, I first took on the daunting task of deciding what to write about. Because I’m such a diverse, dynamic and undeniably interesting human, this was really difficult. Eventually, however, I overcame this obstacle and settled on politics and sports.

From there, I found two citizen journalism websites offering relevant opportunities. I wrote an article about the Lebron James “Rise” commercial by Nike for Helium. You can read it here. Then, for my article on politics, I joined a conservative community, Red State, and submitted an article about Barrack Obama’s speech at Library Mall. You can’t read it here because it is still pending. Go figure. (Note: I submitted this to a conservative site because I wanted to see if it would get published and whether or not I would get any feedback on it. I’ve heard nothing, but my account is still active.)

As far as opportunities go, citizen journalism is a great way to practice your writing skills, consider angles and topics you wouldn’t normally think about and expand your worldview. It enables everyone to contribute to online conversations through intelligent, “well-researched” and informative collaboration.

On Helium, citizen journalists have endless opportunities to voice opinions. Whether it’s submitting an article for one of their contests, contributing to someone else’s story or writing just to write, there isn’t really a downside from an author’s perspective. While composing intelligent articles is definitely time-consuming and tedious, it’s actually kind of rewarding. Maybe it’s because I’m in the J School, but I felt like I was fulfilling some sort of civic duty by writing for these sites. Also, there are a lot of incentives to write for Helium. You can actually get paid to write if you build out your complete profile and earn some credibility on the site. Or, you have opportunities to have your work showcased on the front page and potentially published by real news outlets, giving you official bylines to add to your portfolio.

Red State doesn’t offer a lot of incentives to write, but they have an intuitive platform for participation. I think, for Red State, this is a huge opportunity. This is a big assumption, but I’m guessing that the majority of contributors on Red State are probably a little older and not tech savvy. Having a website that is easy to navigate and post on is probably encouraging to someone who frequently gets frustrated by new technologies.

While there were a lot of opportunities overall, there were also a lot of challenges. I mentioned before that you could “easily” post to these sites—easy is a relative term here. There were a lot of barriers to entry. On redstate.com, my articles are still pending review by a moderator. I’ve received no feedback.

I have to ask: does a moderator even read the articles? does someone just read the headline and make a decision? how can you trust anything on the site when it is all Republicans, with conservative biases, writing one-sided stories? is this citizen journalism?

As far as challenges on Helium, there is a lot of clutter. There is an overwhelming amount of ways to contribute to the site that I struggled to get started. To sign up for an account, request a headline, wait for approval, contribute to a headline, write and post my story, etc, etc took energy and effort. Seeing this first-hand, it's hard to imagine that a lot of people are willing to put in the work. Someone trying to become a professional journalism would probably be better off focusing their talents elsewhere and casually using these kinds of sites as a supplemental tool.

Overall, citizen journalism promotes a democratic-model of participation and supports the notion that cyberspace can serve as a new public sphere. It can, at times, also act as a 5th estate by surfacing unpopular but necessary points of view and holding traditional media outlets accountable. At the end of the day, however, the technical knowledge required to access the sites and the sometimes inefficient nature of the platforms act as barriers to entry, which limits participation. In theory citizen journalism seems like a panacea to society's deteriorating civic engagement but might be less practical than it was once believed to be.